Effective 4 August 2026
Our responsibility
Jawany Insurance Agency controls the personal information collected through this website and our advisory services. We use it only for legitimate insurance, service, security and legal purposes.
Information we collect
This can include identity and contact details, policy and payment records, insured property or persons, claims information, supporting documents, communications, portal activity and technical security data. Some insurance products require sensitive information such as health details.
Why we use it
We use information to assess needs, obtain and compare quotations, support underwriting, place and administer cover, process payments, assist with claims, prevent fraud, maintain records, communicate with you and meet applicable obligations.
Who receives it
Where necessary, information may be shared with insurers, reinsurers, assessors, medical providers, investigators, payment providers, professional advisers, technology suppliers and competent authorities. We limit access to what each recipient needs for the relevant purpose.
Retention and security
We retain records only for as long as required for service, contractual, claims, security and legal purposes. We use organisational and technical safeguards, but no internet service can guarantee absolute security.
Your choices and rights
You may ask to access or correct your information, object to certain use, request deletion where appropriate, or raise a concern. Some requests may be limited by insurance, claims, fraud-prevention or record-keeping requirements.
Contact us
For privacy questions or requests, email info@jawanyinsuranceagency.co.ke, call +254 722 809 482, or write to SK Offices, Suite A2, Rhapta Road, Nairobi, Kenya.
